Skip to main content

Trends

More Complete Personalization: 2023 Trends Explained

  • Adobe Experience Cloud
  • CDP
  • LINE
  • Sitecore
  • Digital transformation

Digital marketing has long been an important way for companies to promote their brands and grow sales. As technology advances and consumer behavior changes, digital marketing trends keep shifting. Personalized marketing in particular has been discussed for years, and how to make personalization truly complete will be a key trend in 2023.

In 2023, we expect to see the following digital marketing trends:

1. AI-driven marketing goes mainstream

As AI technology spreads and matures, AI-driven marketing will become the dominant trend in 2023. Companies will rely more and more on AI for precise consumer analysis and prediction, and build more effective marketing strategies as a result. AI can also help companies automate marketing processes, making marketing more efficient and precise. And producing diverse digital content, the biggest headache in personalization, is likely to be solved with AI, which can produce targeted, personalized assets and content at scale.

a close up of a computer screen with a blurry background

With greater network bandwidth and the spread of smartphones, video marketing will be an important trend in 2023. Consumers are increasingly receptive to video, and companies can promote products and brands through video ads, video tutorials and live streams. Looking at how internet users search today, the share of searches made directly on video sites is also rising fast. Building out video content will therefore be a top priority over the next few years.

3. Content marketing matters more than ever

Content marketing has always been an important part of digital marketing, and 2023 will put even more emphasis on the quality and value of content. Companies need a deep understanding of consumers’ needs and pain points and must deliver valuable content to attract attention and build their brand reputation. AI-generated content (AIGC) will also take off in 2023. Combined with effective internal review and control, it can take the efficiency of content marketing to the next level.

4. Interactive marketing becomes a new trend

Interactive marketing helps companies build more active relationships with consumers, raising engagement and stickiness. In 2023, interactive marketing, including AR/VR and gamified marketing, will become a new trend that can give consumers richer experiences. Building AR/VR content may still be quite costly, but companies with the capability should explore it early and may gain a marketing head start in AR/VR.

man in white crew neck t-shirt wearing black sunglasses standing on brown sand during daytime

Conclusion

In Marketing 5.0, Dr. Philip Kotler argues that companies should put customers at the center of their market strategy and raise customer satisfaction and brand loyalty in a human-centered way. This means personalization in marketing must become steadily more granular. To deliver personalization at such scale and in such detail, AIGC must be part of marketing plans for 2023.

[Related articles]:

Contact us

Interested in our CDP products and solutions? Contact us and we'll arrange for an expert to walk you through them.

Book a consultation
Add ESi on LINE (opens in a new window)