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LINE PNP

LINE notification messages

The best alternative to business SMS

With just a phone number, send delivery, prize, shipping and other notifications from your brand's LINE Official Account. Recipients see at a glance who sent it, at about half the cost of SMS.

A LINE notification message on a phone: a purchase confirmation clearly labeled with the brand's Official Account

LINE notification messages

Recipients know instantly who sent it

  • Clear sender: sent from your brand's Official Account.
  • Build brand goodwill: recipients can add you as a LINE friend right away.
  • Easy to read: a clean layout with key information at a glance.
  • Attractive design, more clicks: message styles with a polished brand look.
  • One tap to customer service: questions go straight to you on LINE.
A list of traditional text messages on a phone: many messages from unknown senders with cluttered content

Traditional SMS

Unknown senders, links nobody trusts

  • Unknown number: recipients don't know who sent it.
  • Shared numbers: messages from different brands get mixed together.
  • Hard to read: plain text with cluttered information.
  • Links that look like scams: people are afraid to tap short URLs.
  • No instant help: there's no one to ask when questions come up.

Sending cost

Save about half on every notification

LINE notification messagesPer message, lower at high volume
$0.3–0.4
Traditional SMSPer message
$0.7–1
SMS costs saved
About 1/2

Three ways to send, compared

Feature LINE notification messages LINE push messages SMS
Sending cost $0.3–0.4 per message (lower at high volume) $0.11–0.2 per message $0.7–1 per message
Delivery rate Medium Low High
Message format Notifications with a polished brand look Varied message templates Plain text and links only
Likelihood of joining the Official Account High Already a friend Low
Requirements Just a phone number, friend or not Must be an Official Account friend Member phone number
Trust High: sent by the Official Account High: sent by the Official Account Easily confused with scam messages, and SMS numbers may be blocked

ESi AIM

Three features of the sending engine

  • Automatically picks the cheapest route

    Ranks options by notification cost and uses the phone number to match the right sending method automatically.

  • More members linked as friends

    Reach members who haven't joined your Official Account yet, build goodwill and get them to link up.

  • Fast implementation

    As a LINE Tech Partner, ESi helps businesses roll out notification messages quickly.

See how much you could save on SMS

Tell us your monthly notification volume, and a consultant will estimate the cost of switching to LINE notification messages.

Try it now

Leave your contact details and one of our consultants will get back to you shortly.

Book a consultation
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